Our telephone helpdesk is open Monday – Friday 8.30am - 5.30pm, is free to use and offers a range of services including:
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Talk directly to an advisor
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Available for all account holders
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Get real time balances and advice
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Make transfers and bill payments
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Cancel Standing Orders/Direct Debits
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Order Cheque Books or stop cheques
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Get information on new products or accounts
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Dedicated Card Services team for any VISA card queries
Telephone banking is available to any Weatherbys Bank customer during switchboard hours. Our helpdesk is staffed by a friendly, knowledgeable and experienced team who can either help with your enquiry or will transfer you to a ‘specialist’ within the team.